Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Please note that current RoadGuardian orders are preorders. Customers may request cancellation for a full refund at any time prior to shipment. 

To be eligible for a return, your item must be unused, in original condition, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at roadguardianllc@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at roadguardianllc@gmail.com.

Damages and issues
Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or incorrect so we can evaluate the issue and make it right.

 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be unused, in original condition, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at roadguardianllc@gmail.com.

 

Warranty Section

RoadGuardian products are covered against manufacturing defects.